Complaints Lutheran World Federation Department for World Service Current Start Complaint Incident Description Proof/Witnesses Response Complete Complaints Submision Form This form should be completed by the person wishing to lodge a complaint or documented by a third party. All information must be held securely and confidentiality must be maintained at all times. A: General data Personal information Name Gender Age 1. Name of the person lodging the complaint We encourage you to give your contact details. Anonymous complaints may be difficult or even impossible to investigate. Investigators may need to contact you for clarification or additional information. Contact information will be handled confidentially and it will be shared only with those who need to know it when investigating the complaint. Gender Age 1.1 Gender* Male Female 1.2 Age* below 15 15-17 18-34 35 - 44 45 - 54 65 and over 2. Contact information Telephone email 3. Telephone 3.1. Email Incident Information Person name and date and time of incident 4. Name of the person you wish to lodge a complaint against (if known): 5. Date and time of incident * Day, Month, Year – Hour:Minutes (provide the exact time of the incident if known). Example: Friday, October 16, 2020 - 11:06 6. Place of incident Please provide the place of the incident. Complaints of incidents without an exact location may be difficult or even impossible to investigate. Information will be handled confidentially and it will be shared only with those who need to know it when investigating the complaint. 7. Date and time of reporting * Day, Month, Year – Hour:Minutes Example: Friday, October 16, 2020 - 11:06
